All FAQ

• What should I do if my Tapo smart devices keeps losing connection or going offline?
  01-02-2020

  221,687
• What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) fails?
  01-02-2020

  77,992
• How to share my Tapo Smart Devices with family
  01-02-2020

  972,516
• How to unbind the account (TP-Link ID) with Tapo&Kasa smart devices in the Tapo app
  01-02-2020

  116,025
• How to re-register the Tapo camera to another account (TP-Link ID)
  01-02-2020

  89,320
• What should I do if push notifications from my Kasa Cam do not work correctly?
  12-19-2019

  60,299
• What should I do if I fail to view the video clips of my Kasa Cam?
  12-19-2019

  41,405
• What to do if schedule/timer/away mode not working properly for Tapo/Kasa smart Plug/Switch/Bulb/Light Strip
  10-30-2019

  111,980
• Cannot make TP-Link smart devices work with Google Home
  10-30-2019

  114,727
• What should I do if I fail to configure the Kasa Cam?
  10-15-2019

  120,659