All FAQ

• Why my Robot Vacuum is offline?
  02-10-2023

  51,397
• Why did the set up for my Matter-certified device fail?
  02-02-2023

  20,491
• How to add your Matter-Certified device into multiple controllers
  02-02-2023

  21,634
• How to set up Matter device with Alexa, Google, Apple or SmartThings
  01-19-2023

  54,054
• Frequently asked questions about Tapo Smart Floodlight Camera
  01-18-2023

  7,219
• How to fill the water tank for the Robot Vacuum
  01-16-2023

  24,846
• Why is the temperature unit in the Alexa app different than that in the Tapo app?
  01-16-2023

  19,473
• What is Whole House Advanced Cleaning of the robot vacuum?
  01-04-2023

  18,032
• What is Custom Cleaning of the robot vacuum?
  01-04-2023

  19,581
• How to set blocked areas using No-Go Zones and Virtual Wall for robot vacuum
  01-04-2023

  29,088