All FAQ

• Why do I fail to unlock the door via fingerprint or PIN code?
  03-12-2025

  303
• Why do I fail to connect my Tapo Smart Door Lock to Wi-Fi?
  03-12-2025

  397
• Which Doorbells support binding to the Tapo Smart Door Lock?
  03-12-2025

  866
• Why do I receive a "We Noticed a New Login" email?
  03-11-2025

  5,573
• What to do if the Tapo Robot Vacuum shows an overlapping/slanted/distorted map
  03-04-2025

  2,766
• How to set a static IP for your Tapo Camera/Doorbell
  02-10-2025

  5,972
• Troubleshooting for Matter Control in Tapo App
  02-10-2025

  1,693
• Can I cut the Tapo/Kasa strip?
  01-23-2025

  5,373
• How to create 3D Map in the Tapo App for Pad
  01-15-2025

  10,735
• How to use the Home feature and Room feature in the Tapo App
  01-15-2025

  10,391