Why do I fail to connect my Tapo Smart Door Lock to Wi-Fi?

Tapo DL110

03-12-2025 384

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.

1. Please check if your Wi-Fi network is functioning properly.

2. Make sure the Wi-Fi button on your Smart Door Lock is toggled on.

3. Please check if you have set Wi-Fi schedule to turn off Wi-Fi at the set time.