How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app

TC40, TC41, TC53, TC55, TC60, TC65, TC70, TC71, TC72, TC73, TC82, TC82 KIT, TC85, TL13E, TL31, TL33, TL61-10, TL61-5, TL62-5, TL63-5, Tapo A100, Tapo C100, Tapo C101, Tapo C110, Tapo C110P2, Tapo C110P4, Tapo C111, Tapo C120, Tapo C125, Tapo C200, Tapo C200P2, Tapo C201, Tapo C202, Tapo C210, Tapo C210P2, Tapo C211, Tapo C212, Tapo C220, Tapo C222, Tapo C225, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C400S2, Tapo C410, Tapo C410 KIT, Tapo C420, Tapo C420S1, Tapo C420S2, Tapo C420S4, Tapo C425, Tapo C500, Tapo C510W, Tapo C51A, Tapo C520WS, Tapo C720, Tapo D130, Tapo D230S1, Tapo D235, Tapo H100, Tapo H110, Tapo H200, Tapo L510B, Tapo L510E, Tapo L520E, Tapo L530B, Tapo L530E, Tapo L531E, Tapo L535B, Tapo L535E, Tapo L610, Tapo L630, Tapo L900-10, Tapo L900-20, Tapo L900-5, Tapo L920-10, Tapo L920-5, Tapo L930-10, Tapo L930-5, Tapo P100, Tapo P100M, Tapo P105, Tapo P110, Tapo P110M, Tapo P115, Tapo P125, Tapo P125M, Tapo P135 KIT, Tapo P300, Tapo P400M, Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RVA102, Tapo RVA103, Tapo S200B, Tapo S200D, Tapo S210, Tapo S220, Tapo S500, Tapo S500D, Tapo S505, Tapo S505D, Tapo T100, Tapo T110, Tapo T300, Tapo T310, Tapo T315

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Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

With the Notification feature enabled from the Tapo App, you can decide whether to receive notifications on your phone for each device. Follow the instructions below to learn how to configure device notifications.

Part 1. Notification Settings for all Smart Devices

From the Tapo App: Me > Notifications – From here you can change any of your notification settings.

1) You can tap System Notifications to toggle Device Sharing, Firmware Update, and New Device Found notifications on or off. It is recommended that you keep these enabled so that you can keep your devices up to date and know if any devices are ready to be configured.

2) You can toggle On/Off the Promotions Option to decide whether to receive exclusive offers, VIP giveaways, and new product notifications. These offers are often only available through the application and may not necessarily be available on our sites.

3) If you enable the Device Option and go to the Management page, you can turn On/Off the switch beside the smart device to decide whether to receive notifications about it. This may be useful for devices in other homes or locations.

4) Lastly, when the Do Not Disturb option is enabled you won't receive notifications during the scheduled time on your phone. You may configure Do Not Disturb to automatically turn on during specific times.

Tap Exceptions>>Add Devices to add devices if you want to receive notifications from a specific device while Do Not Disturb Mode is active.

Note: Major Notifications like water leaks or attempted doorbell thefts still send notifications despite Do Not Disturb Mode being enabled.

Part 2. Notification Settings for Tapo & Kasa Cameras

If you want to receive push notifications on your phone when the Tapo & Kasa Cameras detect events, please refer to the following steps to set up the Notification feature on the Tapo app.

Here we take Tapo C200 as an example.

Step 1. From the Tapo App: Me > Notifications, then Device Notifications > Management to ensure the toggle is enabled for your camera

Turn off the Do Not Disturb feature or add your camera to the Exceptions page.

Step 2. On the Home page of the Tapo app, tap your camera model’s card or tap the Camera Tab

From here, you can then click on Manage for your camera model to go to the Live View page.

Step 3. On the Live View page, tap the icon on the top right corner to enter the Device Settings page.

Step 4. Click on Notifications on the Device Settings page.

Step 5. Enable Activity Notifications and Rich Notifications for your needs. (Rich Notifications Require an Active TapoCare subscription)

Tap Activity Type to select the detection types for which you want to receive push notifications.

Note: Currently, some Camera models do not have the Activity Type feature, and you will a notification for all activity types

Set the time period in which you would like to receive the push notifications.

If you select Custom Time, you can customize the time period to receive the push notifications as per your desire.

If you have enabled the Notifications feature on the Tapo app but can’t receive push notifications on your phone, please refer to the link below to troubleshoot.

Why can’t I receive notifications after turning on Notifications?