What Should I Do if the Main Brush of the Robot Vacuum Reports Errors?

Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Max, Tapo RV20 Max Plus, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Max, Tapo RV30 Max Plus, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RVA100, Tapo RVA101, Tapo RVA102, Tapo RVA103, Tapo RVA200, Tapo RVA300, Tapo RVA400

04-26-2023 21,112

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

Please Fist Disassemble and Clean:
- The Main Brush,
- the Brush’s Connection to the Vacuum,
- the Main Brush Cover, and
- the Dust Suction Port.

You may also reference this FAQ:

What should I do if the main brush of my Robot Vacuum gets stuck?

Please ensure that You Restart the Vacuum after Cleaning and Reassembling.

If the problem still persists, please Contact our Support