How to Clean the Charging Contacts of My Robot Vacuum
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
For RV10 Lite/RV10/RV30/RV20/RV20 Mop
Wipe the charging contacts on both the vacuum and charging dock with a clean, dry cloth to remove any dirt or debris. It is recommended to clean the contacts at least once a month.
For RV10 Plus/RV20 Plus/RV20 Mop Plus/RV30 Plus
Wipe the charging contacts on both the vacuum and charging dock with a clean, dry cloth to remove any dirt or debris. It is recommended to clean the contacts at least once a month.