Why did my Robot Vacuum fail to setup

Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Max, Tapo RV20 Max Plus, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Max, Tapo RV30 Max Plus, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RVA100, Tapo RVA101, Tapo RVA102, Tapo RVA103, Tapo RVA200, Tapo RVA300, Tapo RVA400

11-03-2022 19,979

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

1. Check if the power switch, located on the left side of the robot vacuum, is toggled to the "ON" position.
2. The battery level may be too low for the vacuum to turn on or be set up. Please place the robot vacuum on the charging dock to charge where the vacuum will charge and automatically start when it has received a large enough charge.
3. Please ensure the robot vacuum is only operating within the temperature range of 0°C (32 °F) - 40 °C (104 °F).