Why your Robot Vacuum may have Decreased Cleaning Ability or Dust Leakage

Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Max, Tapo RV20 Max Plus, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Max, Tapo RV30 Max Plus, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RVA100, Tapo RVA101, Tapo RVA102, Tapo RVA103, Tapo RVA200, Tapo RVA300, Tapo RVA400

11-03-2022 18,247

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

If your Vacuum is not Cleaning to the best of its ability or there is dust leaking from the robot vacuum when in use, please first check the following:

Is the Dust Bin/Box Full?
1. If the Dust Box is Full, Please Empty and Clean the Box
Has Excess Dust or Debris Built Up on the Air Filter?
1. If so, the filter may be clogged. Please clean or replace the vacuum’s air filter.
Is the Main Brush able to rotate freely and is free from entanglements, such as hair?
1. Debris or Other Foreign Matter may be preventing the main brush from functioning. Please clean the main brush of the vacuum.