How can I subscribe to a Tapo Care Plan?

TC40GW, TC41, TC53, TC55, TC72, TC82, TC82 KIT, TCB82, Tapo C100, Tapo C101, Tapo C110, Tapo C110P2, Tapo C110P4, Tapo C111, Tapo C120, Tapo C200, Tapo C200P2, Tapo C201, Tapo C202, Tapo C210, Tapo C210P2, Tapo C211, Tapo C212, Tapo C220, Tapo C222, Tapo C225, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C400S2, Tapo C402 KIT, Tapo C410, Tapo C410 KIT, Tapo C420, Tapo C420S1, Tapo C420S2, Tapo C420S4, Tapo C425, Tapo C425 KIT, Tapo C500, Tapo C501GW, Tapo C510W, Tapo C51A, Tapo C520WS, Tapo C720

12-15-2021 481,604

Son güncellemeler, bu SSS'de tartışılan özellik(ler)e erişimi genişletmiş olabilir. Ürününüzün destek sayfasını ziyaret edin, cihazınız için doğru donanım sürümünü seçin ve ürününüze eklenen en son geliştirmeler için Veri Sayfası veya ürün yazılımı bölümünü kontrol edin.

Tapo Care is a paid service package launched by TP-Link for Tapo Camera video cloud storage.

For detailed information about the Tapo Care service, please refer to

https://www.tp-link.com/tapocare/

You can subscribe to a Tapo Care Plan either through the Tapo app or on our official website:: https://tapo.tplinkcloud.com/tapo_web/

It's important to be aware that through the In-App Purchase option, you can only subscribe to one plan. If you wish to add more plans, kindly proceed to create subscriptions on our website.

This FAQ will guide you step-by-step to create a subscription.

Step 1

Option 1: Open the Tapo APP and select the Tapo Care

Option 2: Visit our official site and log in your account to start

Step 2

Tap “+Add Plan” to add a Tapo care plan.
Then choose a plan based on the number of cameras you want to add to it.

Note: Some plans and features of Tapo Care are not yet released in some regions. Please refer to the actual content displayed on the APP or Web page.

Step 3 Complete the payment.

Choose a payment method to pay for it. Your plan will automatically renew unless canceled after the subscription. You can cancel your subscription at any time as Q3 here.

If you are on Tapo APP, please tap on “Subscribe” to continue the payment in the iOS App Store or the Android Google Play.

If you are on Tapo Care website, you can choose to use a credit card or PayPal to complete the payment.

Note:

If you want to get an invoice for the Tapo Care plan, you can visit our website and print it in the billing history.

Step 4

Select the camera you want to add to the plan, the camera selected will be applied Tapo Care features after the subscription. If you do not see your camera in the list, please make sure it has the latest firmware and have internet access.

You can also modify the cameras applied later. How to add new cameras to my Tapo Care plan | TP-Link

Please contact TP-Link technical support with the following information if you need further help

TP-Link ID
Screenshot of the error message
Problem description