Question 1

Как определить версию встроенного ПО устройства TP-Link?

Accepted Answer

1. Откройте ваш веб-браузер и введите 192.168.1.1 в адресной строке, затем нажмите Enter . Для большинства устройств TP - LINK , IP -адрес страницы настроек по умолчанию - 192.168.1.1. Для коммутаторов - 192.168.0.1 , для точек доступа - 192.168.1.254.

2. Введите имя пользователя и пароль для вашего модема. По умолчанию имя пользователя – admin и пароль – admin , если вы их изменяли, тогда введите новые значения имени пользователя и пароля. Для коммутаторов имя пользователя и пароль по умолчанию - supervisor.

3. На домашней странице веб-утилиты вы сможете найти информацию о версии встроенного ПО.

Маршрутизатор

Пример 1

Пример 2

ADSL

Пример 1

Пример 2

Коммутатор

Пример

Question 2

How to turn on Precise Location for the Tapo App

Accepted Answer

Geofencing is a location-based service that triggers a pre-defined action when you enter or exit a specific place. Your exact location is needed to improve the Geofencing performance. If the location cannot be located or is not accurate, you can enable the Precise Location function. Take the Tapo App as an example, and here’s how.

For iOS (iOS 16 and iPadOS 16 or later)

Enable Precise Location and you can apply your exact location to the Geofencing feature.

1. Go to “Settings > Privacy & Security > Location Services”.

2. Scroll through the list to select Tapo. Then enable the Precise Location function.

If Location Services is grayed out and cannot be turned on, please check if you have disallowed changes of location services.

1. Go to “Settings > Screen Time > Content & Privacy Restrictions > Location Services”. Please select Allow Changes. Then tap back to save your settings.

2. Tap Location Services again. Select Tapo, and allow Always location permission, then turn Precise Location on to get accurate location.

For Android (Android 14 or later):

Enable Get location info and you can apply your exact location to the Geofencing feature.

1. Go to “Settings > Apps > Permissions”.

2. Tap Apps to scroll through the list or just search the app name to select Tapo.

3.1 Select Tapo and go to “Privacy > Get location info”. Then choose to allow Tapo to get your exact location.

3.2 Or you can tap Permissions and go to “Privacy > Get location info”. Then Choose Tapo from the list of apps and allow it to get your exact location.

Question 3

How to Add A Group for Your Tapo Devices

Accepted Answer

Feature Description

A group is a collection of devices that you can tap a single action to control all devices belonging to that group. It is accessible on the home screen just like any other device.

You can group together smart plugs, smart switches, and smart bulbs. If you grouped together a bunch of smart bulbs, you will see the color picker and all of the other bulb-related features you would expect if controlling a single smart bulb. This will help reduce the number of unique screens needed to support the feature.

If you have a group of six smart bulbs and drag your finger around the color picker, all of the 'color' bulbs change color simultaneously and smoothly. Other bulbs that are non-color bulbs will remain unchanged.

Groups will exist in a new "GROUPS" category in the device list and they will appear like a basic device with a name, icon, and on/off switch.

What kinds of Devices can I add to a group?

All smart bulbs, smart light strips, smart plugs, and smart switches

How Can I Add a Group?

1. From the Home screen, tap on the “+” icon in the top right corner. Then select "Add Group".

2. Name your group and set a location for it. Select the smart devices you want to add to the group and tap SAVE.

How Can I Delete a Group?

Two ways you can delete a group.

Method 1:

From the device list, long-press an individual group until the red delete symbol appears on the right. Tap the red delete symbol.

Method 2:

1. Tap the gear icon on the Status Page to enter the “Group Settings” page.

2. Tap “REMOVE GROUP” to remove your group.

Question 4

How to Use the Room Feature in the Tapo App

Accepted Answer

You can create different rooms and add your smart devices into the certain rooms for easy management in the Tapo app.

1. Open the Tapo app and tap the “hamburger” icon. Select “Room Settings” from the menu.

2. Tap “Add Rooms” to create a new room for your devices.

3. Select or enter a name for the room and tap “Save”.

4. Choose the devices you want to add to this room. Tap “Add to This Room” to finish.

5. Return to the home page and you’ll see the new room listed in the menu, along with your devices inside it.

Question 5

How to replace the side brush of my Robot Vacuum

Accepted Answer

For RV20/RV20 Plus/RV20 Mop/RV20 Mop Plus

Replace the main brush every 3-6 months.

How to replace

1. Pull firmly to remove the side brushes

2. Identify the colors on the side brushes and the slots of the robot vacuum (black-black; white-white.)

3. Install the new side brushes according to the colors and press them tightly to ensure they are installed in place.

For RV10 Lite/RV30C

Replace the main brush every 3-6 months.

How to replace

1. Pull firmly to remove the side brush.

2. Install the new side brush and press it tightly to ensure it is installed in place.

For RV30 Plus/RV30/RV10 Plus/RV10

Replace the main brush every 3-6 months.

How to replace

1. Pull firmly to remove the side brush.

2. Install the new side brush and press it tightly to ensure it is installed in place.

For RV30 Max Plus /RV30 Max/RV20 Max Plus/RV20 Max

Replace the main brush every 3-6 months.

How to replace

1. Use a screwdriver to unscrew the side brush clockwise.

2. Turn the new side brush anticlockwise to secure it tightly and ensure it's properly installed.

Question 6

How to replace the main brush of my Robot Vacuum

Accepted Answer

For RV20/RV20 Plus/RV20 Mop/RV20 Mop Plus

Replace the main brush every 6-12 months.

How to replace

1. Turn the robot vacuum over, then unlatch and remove the main brush cover.

2. Remove the main brush and install a new one.

3. Press on the main brush cover to lock it in place.

For RV10 Lite/RV30C

Replace the main brush every 6-12 months.

How to replace

1. Turn the robot vacuum over, then unlatch and remove the main brush cover.

2. Remove the main brush and install a new one.

3. Press on the main brush cover to lock it in place.

For RV30/RV30 Plus/RV10 Plus/RV10

Replace the main brush every 6-12 months.

How to replace

1. Turn the robot vacuum over, then unlatch and remove the main brush cover.

2. Remove the main brush and install a new one.

3. Press on the main brush cover to lock it in place.

For RV30 Max Plus/RV30 Max/RV20 Max Plus/RV20 Max

Replace the main brush every 6-12 months.

How to replace

1. Turn the robot vacuum over, then unlatch and remove the main brush cover.

Note: If you have installed the mopping attachment, uninstall it from the robot vacuum first.

2. Remove the main brush and install a new one.

3. Press on the main brush cover to lock it in place.

Question 7

How to replace the filter of my Robot Vacuum

Accepted Answer

For RV20 Plus

Replace the filter every 3-6 months.

How to replace

1. Remove the dustbin.

2. Remove the dustbin and open the lid.

3. Remove the filter and install a new one.

For RV10 Lite/RV20/RV30C

Replace the filter every 3-6 months.

How to replace

1. Remove the dustbin.

2. Remove the dustbin and open the lid.

3. Remove the filter and install a new one.

For RV10 Plus/RV20 Mop Plus

Replace the filter every 3-6 months.

How to replace

1. Remove the dustbin and water tank.

2. Remove the dustbin and open the lid.

3. Remove the filter and install a new one.

For RV10/RV20 Mop

Replace the filter every 3-6 months.

How to replace

1. Remove the dustbin and water tank.

2. Remove the dustbin and open the lid.

3. Remove the filter and install a new one.

For RV30 Plus

Replace the filter every 3-6 months.

How to replace

1. Remove the dustbin and water tank.

2. Remove the dustbin and open the lid.

3. Remove the filter and install a new one.

For RV30

Replace the filter every 3-6 months.

How to replace

1. Remove the dustbin and water tank.

2. Remove the dustbin and open the lid.

3. Remove the filter and install a new one.

For RV30 Max Plus/RV30 Max/RV20 Max Plus/RV20 Max

Replace the filter every 3-6 months.

How to replace

1. Remove the dustbin.

2. Open the lid.

3. Remove the filter and install a new one.

Question 8

How to clean the side brush of my Robot Vacuum

Accepted Answer

For RV20/RV20 Plus/RV20 Mop/RV20 Mop Plus

Clean once a month and replace every 3-6 months.

1. Pull firmly to remove the side brushes and remove any entangled debris. Wipe with a damp cloth if needed.

2. Identify the colors on the side brushes and the slots of the robot vacuum (black-black; white-white.)

3. Re-install the new side brushes according to the colors and press them tightly to ensure they are installed in place.

For RV10 Lite/RV30C

Clean once a month and replace every 3-6 months.

1. Pull firmly to remove the side brush and remove any entangled debris. Wipe with a damp cloth if needed.

2. Re-install the side brush and press it tightly to ensure it is installed in place.

For RV30 Plus/RV30/RV10 Plus/RV10

Clean once a month and replace every 3-6 months.

1. Pull firmly to remove the side brush and remove any entangled debris. Wipe with a damp cloth if needed.

2. Re-install the side brush and press it tightly to ensure it is installed in place.

For RV30 Max Plus/RV30 Max/RV20 Max Plus/RV20 Max

Clean once a month and replace every 3-6 months.

1. Use a screwdriver to unscrew the side brush clockwise, remove debris, and wipe with a damp cloth if necessary.

2. Turn the new side brush anticlockwise to secure it tightly and ensure it's properly installed.

Question 9

How to clean the sensors of my Robot Vacuum

Accepted Answer