Getting to know your Tapo Camera App
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
This article allows you to quickly and easily find where a certain function button/icon is located on the Tapo Camera App.
Common function：
Only outdoor tapo camera support：
Tapo care only:
Activity Notifications-Rich Notifications
Motion tracking—For Pan&Tilt camera only
We can click one of devices in Tapo APP and then get more detailed information related this device.
For example, we can click C310. Then see the live view of the camera. In this page, we can use talk or voice call function to communicate with our families. We can switch Day/Night mode, enable/disable privacy mode, check the playback&Memory, turn on the Alarm or adjust the volume.
You may click the following title to get a related page.
Privacy Mask: When enabled, the custom privacy mask zones cannot be viewed or monitored to protect your privacy. *Currently, a camera can add up to 4 block areas
You may click the following title and then go to the related page.
1-1 Detection& Alert
1-2 micro SD Card
You may click the following title and then go to the related page.
1-1-1 Motion detection
1-1-2 AI detection
1-1-3 Line-Crossing Detection
1-1-4 Area Intrusion Detection
1-1-5 Camera Tampering
1-1-6 Activity Notifications
1-1-7 Camera Alarm
1-1-1 We can adjust the activity zone and Motion sensitivity in Motion detection page
1-1-2 AI detection：AI detection includes Baby crying and Person Detection. You will receive real-time alerts when people come into your camera's view when the person detection enabled.
Note:
Person Detection is included with 3MP/4MP cameras
Baby Crying Detection is for the indoor cameras only.
1-1-3 Line-Crossing Detection: Set a boundary and receive a notification anytime a person crosses it from either or both directions.
1-1-4 Area Intrusion Detection: Set an activity zone and receive a notification when a person enters the zone.
1-1-5 Camera Tampering: Receive a notification when someone obstructs the camera.
1-1-6 Activity Notifications: Push notifications to your phone when your camera detects activities.
Rich Notifications: Whenever your Tapo Cam detects a person, you’ll be alerted with a push notification featuring a snapshot of the detected activity, letting you decide at a glance if you need to respond now or later.
1-1-7 Camera Alarm: Set the camera to trigger a light/sound alarm when it detects activity. Alarm type includes sound, light, or sound&light.
1-2 micro SD Card: In the page, we can check the SD card status and enable loop recording function.
On the on-screen display settings page, we can turn on/off display timestamp, text, or logo.
If you inserted the SD card and enabled SD card recording, you will see the playback in this page. The yellow part is the motion detection clip. All the motion detect clips for today will be shown in the activity list.
All the videos and screenshots which you manually recorded on the live view page will be saved in the memory part.
③ Tapo Care is a paid service package launched by TP-Link for Tapo Camera video cloud storage.
①My account: In this page, we can change the account name and password.
②Camera Memory: All the videos and screenshots which you manually recorded on the live view page will be saved in the memory part.
Click Filter Icon, we can filter the camera memory via camera, type or preference.
Click Edit Icon, we can share, favorite, download or remove your camera memory.
③Voice control：Use Alexa or google assistant to control your Tapo devices by voice.
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④Device sharing：In the page, we can check shared devices or unshared devices. We can also see the devices from others have been shared with us.
⑦ Camera preferences： You may enable or disable the Live or speed tag.
⑧About : In this page, we can check the APP version.
For Pan& Tilt camera：
Motion Tracking： A subscription to Tapo Care allows your camera to track motion so you can even follow your pet’s every action when you’re at work.
