How can I conduct 3DS authentication when purchasing Tapo Care

TC40, TC41, TC53, TC55, TC60, TC65, TC70, TC71, TC72, TC73, TC82, TC82 KIT, TC85, Tapo C100, Tapo C101, Tapo C110, Tapo C110P2, Tapo C110P4, Tapo C111, Tapo C120, Tapo C125, Tapo C200, Tapo C200P2, Tapo C201, Tapo C202, Tapo C210, Tapo C210P2, Tapo C211, Tapo C212, Tapo C220, Tapo C222, Tapo C225, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C400S2, Tapo C410, Tapo C410 KIT, Tapo C420, Tapo C420S1, Tapo C420S2, Tapo C420S4, Tapo C425, Tapo C500, Tapo C510W, Tapo C520WS, Tapo C720

10-31-2023 24,870

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

What is 3DS authentication?

3DS authentication, also known as 3D Secure authentication, is a security protocol designed for online payments. Its primary objective is to enhance the security of online transactions and prevent fraudulent activities. Depending on the policies of your issuing bank or payment provider, you may be required to undergo 3DS authentication.

During the 3DS authentication process, you will be prompted to provide supplementary verification details, such as a password, SMS verification code, or fingerprint scan. These details are cross-referenced with your banking information to verify your identity and the legitimacy of the transaction.

How can I conduct 3DS authentication when purchasing Tapo Care?

1. Please log in your account on our website: Tapo Care .

2. Click the icon next to the “Renew Failed” and click “Verify Now”.

Then, please follow the instructions to complete the authentication process.