Frequently asked questions about Tapo Smart Floodlight Camera
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
Q1: How can I identify the wires?
A: Wire colors vary by region. The Neutral wire is usually white/blue, while the Line wire is usually black/brown/red.
You can refer to the FAQ How to Identify Different Wires by Their Colors for detailed information.
If you are unfamiliar with basic electrical wiring, please consult a licensed electrician.
Q2: What can I do if my floodlight camera cannot power on after wiring?
A1: Make sure you have turned on the circuit breaker.
A2: Check if the System LED is on. If it is off, turn off the circuit breaker and check the wiring.
A3: Refer to the FAQ What to do if my floodlight camera cannot power on? for detailed instructions.
Q3: What if there is no existing junction box or electrical wires?
A: Floodlight cameras require a high power supply and should be installed in a location with a weatherproof junction box or electrical wires.
If you do not have a current energy source or are uncomfortable dealing with electrical wiring, have an expert electrician do the job.
