FAQs

How to Install an SD card for my Tapo camera

Note: When inserting an SD card, make sure the SD card is in the correct orientation. Do NOT insert at an angle or use force. If you are unable to insert the card properly, please check the direction of the card slot and avoid forcing it in.

Type 1: For Normal Security Camera

1. Find the SD card slot on the side panel.

2. Holding the card in the correct orientation, carefully insert the SD card into the slot. Push in the SD card until you hear a clicking sound.

Type 2: For Pan&Tilt Security Camera

1. Tilt the camera lens up, then you will find the SD card slot.

2. Holding the card in the correct orientation, carefully insert the SD card into the slot. Push in the SD card until you hear a clicking sound.

Type 3: For Outdoor Security Camera

1. Loosen the screws on the back panel, remove the cover and you’ll find the SD card slot.

2. Holding the card in the correct orientation, carefully insert the SD card into the slot. Push in the SD card until you hear a clicking sound.

Type 4: For battery-powered cameras and doorbells that work with the hub

For cameras that are connected to a hub, the microSD card needs to be installed on the hub.

You can find the microSD card slot on the back of the hub. Hold the card in the correct orientation, carefully insert the SD card into the slot, and push it in until you hear a clicking sound.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.