What Should I do if the Front Bumper of My Robot Vacuum Gets Stuck?

Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Max, Tapo RV20 Max Plus, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Max, Tapo RV30 Max Plus, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RVA100, Tapo RVA101, Tapo RVA102, Tapo RVA103, Tapo RVA200, Tapo RVA300, Tapo RVA400

10-13-2022 50,621

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

The front bumper is the semi-circular black part in front of the Robot Vacuum. Its main function is to provide a buffering effect of the collision force when the Robot Vacuum accidentally hits an obstacle, so as to prevent the Robot Vacuum’s body from bearing a large impact force.

If the front bumper of your Robot Vacuum gets stuck, please try the following troubleshooting steps:

1. Check if there are foreign matters in the front bumper. You can pick up the Robot Vacuum to check the bottom of the front bumper.

2. If there are objects, Slightly clap the bumper several times to discharge foreign matters.

If the issue still persists, please Contact Support