How to reset my Tapo camera

TC60, TC65, TC70, Tapo C100, Tapo C101, Tapo C110, Tapo C200, Tapo C200P2, Tapo C201, Tapo C202, Tapo C210, Tapo C310, Tapo C320WS, Tapo C325WB

12-27-2019 817,733

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

There are two methods to reset the Tapo camera to its default settings.

Method 1: Use the RESET button

Type 1: For Security Camera

While the camera is powered on, press and hold the Reset button for at least 5 seconds until the LED blinks red. The camera will reset and reboot.

Type 2: For Pan&Tilt Security Camera

While the camera is powered on, tilt the camera lens up, then press and hold the RESET button for at least 5 seconds until the LED blinks red. The camera will reset and reboot.

Type 3: For Outdoor Security Camera

1. Loosen the screws on the back panel and remove the cover.

2. Press and hold the Reset button for at least 5 seconds until the LED blinks red.

Type 4: For Battery Camera

Tapo C420/C400

Twist anti-clockwise and then pull to remove the cover of the camera and find the reset button.

Press and hold the SYNC/RESET Button for at least 5 seconds until the camera’s status LED blinks red.

Method 2: Remove the camera via the Tapo App

Option 1: Go to the Home page

On the home page, long tap on your camera model card. Then tap the minus icon on the card. The camera will be removed from your TP-Link account and reset to the default settings.

Option 2: Go to Camera Settings page

1. On the home page, tap on your camera model card.

2. On the Live View page, tap the gear icon to enter the Camera Settings page.

3. Tap Remove Camera at the bottom to remove the camera from your TP-Link account. The camera will be removed from your account and reset to the default settings.

If you cannot reset your camera successfully, please try the following steps：

Make sure your camera can be powered on.
Please do not operate after power-on, wait 10 minutes and try to reset again.

If the issue is still the same, please contact TP-Link technical support.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.