How to provide a temporary power supply for your Tapo Smart Door Lock
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
If the battery is dead while you are outside, you can connect the exterior assembly to a power source to power up your door lock.
- Tear off the silicone cover of the Type-C port on the exterior assembly.
- Connect the lock to a power outlet or power bank using a USB cable. This will provide a temporary power supply and will not charge the battery. Note that this port is for power only and cannot transfer data.
Note: The type-C port on the exterior assembly can only be used to provide a temporary power supply and will not charge the battery. To charge the battery, please remove the battery from the interior assembly and connect it to a power source using a USB cable.