FAQs

Where can I find detection recordings of Tapo & Kasa cameras on the Tapo app?

This article will introduce the steps to find and watch the detection recordings of the Tapo&Kasa cameras on the Tapo app.

Here, we take Tapo C200 as an example.

Step 1.

On the Home page of the Tapo app:

  • Click on the camera model to go to the Live View page.
  • Tap the settings icon at the top right corner to go to the Device Settings page.
  • Click on Detection to check if the related detection types are enabled. For example, please enable Motion Detection if you want the camera to record motion events.

Note: Different camera models support different detection types.

Display the detection button in device settings pageDisplay options in detection settings

Step 2.

On the Live View page, tap Playback & Download to view detection recordings.

Display the Playback & Download button under device live view page.

For Cloud Videos:

If you have subscribed to the Tapo/Kasa Care service, please tap the Cloud icon and select the date to find your desired detection recordings.

Display the cloud video button and date choose button. Display the location of select and filter function at the top right corner.

Tap the three dots icon at the top right corner, and you have Select and Filter options.

Select: It helps you select the recordings to delete.

Filter: It helps you filter the recordings according to the detection type. In addition, Tapo C530WS and Tapo C520WS support Adjust Event Type, allowing you to manually adjust the event type during playback if the event type differs from the actual scenario to improve detection accuracy.

Display the Adjust Event Type option after clicking the three dots on the right of the corresponding video. Display the Adjust Event Type page.

Note: You can also watch the cloud detection recordings on the Tapo app>Cameras tab>Activity Center; the Activity Center will show all your camera detection recordings.

Display the location of Activity center function under camera page.

For Local Videos:

If you have inserted a microSD card into the camera, please go to the camera’s Device Settings>Storage & Recording page to confirm that the microSD Card Recording feature is enabled. Then, the camera detection recordings will be stored on the microSD card.

Display location of storage and recording function in camera setting’s page.Display microSD card Recording on/off button in storage and recording function.

On the camera’s Live View>Playback & Download>Playback page, tap the SD Card icon, select the date, and then drag the timeline to find the detection recordings you want to view.

Note: Different detection recordings have different colors.

If you tap the three dots icon at the top right corner, you will see Auto-Save to Phone feature.

Display the location of Auto-Save to Phone feature.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.