Perguntas Frequentes

How to connect your Robot Vacuum to your home Wi-Fi

Before You Start

  • Make sure your phone/tablet is connected to your home Wi-Fi network.
  • Only 2.4 GHz Wi-Fi is supported.
  • Make sure you have turned on Bluetooth.
  • A Wi-Fi password is needed during setup.

1. Open the Tapo app and tap Vacuums on the menu bar. Tap the + icon and select your model.

2. Turn on your robot vacuum.

For RV30 Max/RV20 Max Series:

Press and hold the power button for 3 seconds to turn it on. You will hear either "Turning On" or a beep, indicating a successful power-on. Tap Next.

For RV10/20/30 Series:

Slide the power switch from OFF to ON to power your robot vacuum. You will hear either "Turning On" or a beep, indicating a successful power-on. Tap Next.

3. Press and hold the and buttons simultaneously for 5 seconds and then release. All buttons should start to blink white. Tap Next.

Note: If buttons are not blinking white, press and hold the and buttons simultaneously for 10 seconds to reset your robot vacuum.

4. Connect your phone to your robot vacuum.

5. Select your home Wi-Fi and enter the Wi-Fi password.

Note: Only 2.4 GHz Wi-Fi is supported.

6. Success! Your robot vacuum is now connected to your Wi-Fi.

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