Failed to sync the time for your Tapo Smart Door Lock

Tapo DL110

07-04-2024 1,642

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.

If you failed to sync the lock’s system time after re-installing the battery, please do the following:

Make sure your phone has internet access. Tapo needs to retrieve the correct time through the internet.
Please try again when the network is stable.