How can I subscribe to a Tapo Care Plan?

TC41, TC53, TC55, TC72, TC82, TC82 KIT, Tapo C100, Tapo C101, Tapo C110, Tapo C110P2, Tapo C110P4, Tapo C111, Tapo C120, Tapo C200, Tapo C200P2, Tapo C201, Tapo C202, Tapo C210, Tapo C210P2, Tapo C211, Tapo C212, Tapo C220, Tapo C222, Tapo C225, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C400S2, Tapo C402 KIT, Tapo C410, Tapo C410 KIT, Tapo C420, Tapo C420S1, Tapo C420S2, Tapo C420S4, Tapo C425, Tapo C425 KIT, Tapo C500, Tapo C510W, Tapo C520WS, Tapo C720

12-15-2021 438,045

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.

Tapo Care is a paid service package launched by TP-Link for Tapo Camera video cloud storage.

For detailed information about the Tapo Care service, please refer to

https://www.tp-link.com/tapocare/

You can subscribe to a Tapo Care Plan on the APP or our official site: https://tapo.tplinkcloud.com/tapo_web/

This FAQ will guide you step-by-step to create a subscription.

Step 1

Option 1: Open the Tapo APP and select the Tapo Care

Option 2: Visit our official site and log in to your account to start

Step 2

Tapo on the “Add Plan” to add a Tapo Care plan.
Select the plan you want to use based on the number of cameras you want to add to it. The basic plan supports up to 3 cameras while the premium plan supports up to 10 cameras.

Step 3

Select the Camera and the auto-renewal billing cycle, if you select the 4+ number of cameras, it will automatically change to the premium plan.

The price of the plan depends on the region of the user.

Step 4

Select the camera you want to add to the plan, the camera selected will be applied to Tapo Care features after the subscription. If you do not see your camera in the list, please make sure it has the latest firmware and have internet access.

You can also modify the cameras applied later. How to add new cameras to my Tapo Care plan | TP-Link

Step 5

If you are on Tapo APP, please tap on the “Next” to continue in the iOS App Store or the Android Google Play to complete the payment.

If you are on our website, you can choose to use a credit card or PayPal to complete the payment.

Note:

You can only subscribe to one plan through In-App Purchase, if you want to add more plans, please create subscriptions on our website.
If you want to get an invoice for the Tapo Care plan, you can visit our website and print it in the billing history.

Please contact TP-Link technical support with the following information if you need further help